Resources
As a community, it is our collective responsibility to ensure our community is safe and thriving.
Marabisda
Using local knowledge to build the capacity of the Mackay region’s Aboriginal, Torres Strait Islander and Australian South Sea Islander community.
Kids Helpline
Talking helps! We’re here for you. No problem is too big or too small.
We're here 24 hours a day, 7 days a week
13YARN
How can 13YARN help me?
We are here to provide crisis support 24/7 to yarn with you without judgement and provide a confidential, culturally safe space to yarn about your needs, worries or concerns. We will work with you to explore options for on-going support. You know you will be connected to another Aboriginal and Torres Strait Islander person who will understand where you are coming from and value knowing HOW to listen, without judgement or shame.
Mackay Youth Support Services Inc.
MYSS Inc. is funded by the Department of Child Safety, Seniors & Disability Services to implement the U-Nite program. This program is intended to provide an early intervention response to issues faced by young people and their families. This is a flexible, client driven service that deals especially with issues that lead young people to be in conflict with their families. The flexibility of the service enables it to adapt to the particular needs and circumstances of both young people and their carers and provides practical support, a range of intervention approaches and links to other services and supports. The service operates within the Mackay region, using a range of intervention modalities, and provides support to young people up to 18 years of age, and their families.
CASA
CASA provides short term supported Crisis Accommodation for families.
Families are defined as one or more adults with one or more children in their majority care living in the Mackay Regional Council area.
The length of occupancy depends on individual circumstances but is generally up to 12 weeks.
Support is offered via case management to help families to reach mutually agreed goals, addressing the cause of homelessness and provide assistance to exit to alternative stable affordable housing.
Our service offers support, crisis intervention counselling, housing options and alternatives by fully trained professional staff.
Beyondblue
Get mental health support
We all have good days and bad days. Then there are those days when something isn't quite right, you've got something on your mind, or things just seem too much.
It can make a real difference having someone to talk to. To hear what you have to say. And to give you advice.
Our free mental health services help connect you to that person.
Lifeline
24/7 FREE phone crisis counselling. Online chat crisis counselling is available every night.
Headspace
headspace Mackay offers FREE confidential counselling services for young people aged 12 - 25 across Mackay region.
Legal Aid
We give legal help to financially disadvantaged people about criminal, family and civil law matters.
Kalyan House
Kalyan Youth Service is a not-for-profit community organisation supporting young people in the Mackay region since 1985. Managed by a committee of local volunteers and a team of staff supporting young people who are homeless or at risk of homelessness and staying in Kalyan’s crisis accommodation.

